Inbound Tech support One of the fastest growing Comany

Company Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customer with continual deliverance in IT enable support systems.

Job Description

Taking inbound calls with printer, router and antivirus issues
from the customer. Diagnosing the issue and recommending the best plan
to the customer. Selling technical support plan along with relevant
software.

1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills.
·
Experience in troubleshooting technical issues related to- Computer,
Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.
Salary -
Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.
Immediate joining preferable.

Perks & Benefits :

Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+Birthday leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment

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NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED

Qualifications

10+2

Additional Information

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment
Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year
· Must know how to close their own calls.
· Must have good convincing and sales skills.
. Candidates must be able to join immediately.
· Salary:Rs.15000-22,000/month(fixed)+Huge Incentives
· Shift : US Shift

. 9:00 pm to 7:00 am (US Shift)
· Working Days: 6 days

Contact:Contact: Uzma (HR Manager) : +919883204509
Neharul (HR) @ +918101364900/8100272764
Land Line : +91-33-65555831/65555832 for further queries.