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Collection Analytics

Muthoot Fincorp
Full-time
On-site
Chennai, Tamil Nadu, India
  • Managing Area Recovery Managers & Agency and supporting them in day-to-day BAU activity
  • Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement.
  • Field visit on Delinquent accounts both with Area Recovery Manager & individual
  • Monitor and support the activities of the Area Recovery Managers by ensuring effectiveness on daily basis.
  • Ensuring compliance in strict adherence by the Area Recovery Managers & Agency both in the Branch/Agency premises and in field.
  • Timely training of Area Recovery Manager with respect to company standards and the decorum they need to adhere with the customers during their visits.
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